In what scenarios is it better to use hard controls versus soft controls in automotive UX design?
For various vehicle features such as climate control, radio, and headlights, which controls should be implemented as hard controls and which as soft controls?
What factors influence these decisions?
How does the cognitive demand of using multiple hard controls compare to navigating through layers or menus on a touchscreen?
How do hard and soft controls impact user safety and accessibility, especially for drivers with different levels of tech-savviness and physical abilities?
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